The hotel opened its doors in 2005. Its founder is an Austrian who bought the land with the idea of creating a convention center, but in the area there was a lack of lodging centers, so he decided to create the hotel. In 2005 the old infrastructure demolished and the Cristal Ballena Hotel was established. The name of the hotel is due to the fact that an area from where the hotel is, a glass was seen and that is why they put it on the hotel.